One West is proud of its association with high profile customers & its ability to develop long standing relationships.
We base our success on understanding customer needs & reflecting these in our own service delivery.
Here is what one of our customers said:
‘Thank you for the truly amazing job you have done in a manner that is so incredibly helpful. Your supporting documents are most helpful as well.
We were extremely impressed with the transparent yet supportive way in which you framed the audit and its associated report and this has played a notable part in helping everybody concerned to move forward in a purposeful and determined manner.’
One Wests’ origins are in the delivery of Audit & Data Protection services. This remains a key part of service delivery, along with Business Continuity, Cyber Security, Investigations and more.
We provide these services to a number of multi million pound organisations including Bath & North East Somerset Council, North Somerset Council & the West of England Combined Authority.
We have a close association with the Devon Audit Partnership which enables the provision of services competitively over a widened geographical area.
As well as delivery to public organisations we operate in the private sector & include as customers Liberata & the Avon Pension Fund
From amongst our work in schools we are also proud to include as customers, the Lighthouse Schools Partnership, the Diocese of Bath & Wells , Collaborative Schools Ltd , Midsomer Norton Schools Partnership & the Palladian Academy Trust
In the Care and Charity sectors we are proud to work with St Monica Trust and the National Coastwatch Institution . Both these are regarded as distinguished providers in their field.
The organisations we deal with are commonly multi faceted. They encompass commercial enterprises, community service delivery, education, adult & social care and often have significant property & asset portfolios.
This means that we are used to dealing with demanding & varied needs & we are able to do this successfully & consistently.
Overall we deal with nearly 350 organisations most of whom we are successful in forging long term relationships with.
The duty of care in these environments places a huge onus to ensure safety & security & our services are fundamental in supporting that.
We welcome the opportunity to work with new customers to respond to their needs, including where necessary working closely with them at the outset to establish what those needs are.
Because of the breadth of our portfolio of services we are able to partner as sole provider of a full range of Professional Services. This facilitates very efficient service delivery and means we can always offer a ‘square deal.’
We are committed to enhancing our services & are working to highlight sustainability both in the way we work utilising modern technology & shortly via the offer of audited & certificated ‘green credentials’ for customers who want to participate. We are particularly proud of our ability to deliver our services successfully either remotely or face to face as preferred.
